Please read our FAQs below if you have any queries about our ordering system. If your questions have not been answered below then please use our contact form here to ask us a question.
Due to the nature of the medical products we sell we are required to ensure that you possess a valid medical license before viewing prices or purchasing products on the website. For this reason your account is held for moderation directly after registering and a representative from John Bannon Ltd will contact you to verify your credentials.
After verifying your credentials you will receive an email informing you that your account has been activated. You will then be able to log in, view prices and purchase products on the website.
In order to provide an extra layer of customer validation our checkout system requires that a Postcode/Zip/Eircode is provided in order to complete your purchase. All commercial premises in the Republic of Ireland have now been issued with an Eircode.
If you do not know the Eircode for your premises you can find it easily by clicking the link below and entering your address:
Some of the products we sell are exempt from VAT (for ROI VAT registered customers). These product ranges include Restylane, Emervel, Belotero, Radiesse, Perfectha, Ellanse and Sculptra.
All other product ranges are charged at the standard VAT rate of 23%. However, due to the configuration of our checkout system we do not to provide a breakdown of the VAT liability for each specific product.
Carriage Details & Charges
Our Shipping rates are calculated at the checkout and our rates are as follows: